Service Solutions

We do our job so you can do yours without the hassles and interruptions of service that are commonplace with some other videoconferencing systems. As a full-service videoconferencing service and solutions provider, we use the latest and most advanced management software, tools and equipment to monitor and maintain your telepresence systems. With our in-house Network Operations Center(NOC) we have the tools to make HD videoconferencing effortless.

Telepresence Consulting
  • Video/Audio recommendations
  • Room design
  • Network consulting
  • End-to-end user training
Bridging/Streaming Capability
  • Latest technology for better quality
  • AD HOC Bridging
  • Dedicated Virtual Rooms
  • SD or HD Legacy systems interfacing
  • Legacy ISDN bridging (extra cost associated)
  • Streaming for up to 10,000 users
Management Support
  • Complete Installation and Integration Assistance
  • Remote Monitoring
  • Software updates
  • Web interface
  • Daily system restart
Technical Support
  • Bandwidth Recommendation
  • Codec diagnostics
  • Network monitoring
Fault Management
  • Testing
  • Troubleshooting
  • Reporting

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