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Financial Services

Financial planner working with client

The financial services arena covers more than just banks and credit unions. It also encompasses credit card companies, insurance companies, mortgage brokers, credit counselors, financial advisers, stock brokerages, investment/asset management services, some government enterprises (including FHA and Fannie Mae), and more. Videoconferencing is a valuable tool in helping financial services companies with their internal operations and meet the growing needs of their clients.

Financial markets can turn up or down almost instantly, so good decision-making is often the key to profits, growth, and stability. Videoconferencing provides financial companies with the communication technology to meet and discuss issues almost immediately.

Through videoconferencing, financial companies can communicate more effectively with colleagues, clients, portfolio managers, market analysts, investors, board members, executive management, and other interested parties. Here are some of the areas in which videoconferencing has been found to be most useful:

  • Mergers and acquisitions
  • Financial analysis and decision-making
  • Investment/asset management
  • Banking regulation and compliance issues
  • Client relationship management
  • Branch management
  • Human resources, including interviewing, hiring, delivering annual performance reviews, and dealing with compliance issues
  • Education and training
  • Board and management meetings
  • Client relationship management
  • Investor relations

One of the fastest growing uses for videoconferencing in financial circles is in mergers and acquisitions. These transactions can often be negotiated and managed from remote locations. In addition, when two companies with vastly different corporate cultures merge, videoconferencing can improve communications between the two. Personnel at both companies feel more comfortable and confident when they know who is acquiring whom and can collaborate to establish common goals and objectives and ensure that everyone involved is kept in the loop.

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